Cut your new agent onboarding time in half

Qualitista is a peer review system for rapid feedback and improvement

“Qualitista makes our review processes much more manageable, less time-consuming and as a result: much more likely to actually be done.”

Valentina Thörner

Automattic, Makers of Wordpress

Connects to your
Filter
Filter customer conversations you want to analyze.
Give Feedback
Give feedback and help your frontline agents improve.
Gain Insight
Agents gain insight from ratings and feedback automatically.
Analyze
Analyze data for trends and detect areas of improvement.